Frequently Asked Questions
Everything you need to know about shopping with Dutchies.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return authorization.
Which payment methods do you accept?
Dutchies accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship to most countries worldwide. International delivery times vary by destination and typically range from 7-14 business days.
Are your products covered by a warranty?
Yes, all Dutchies products come with a one-year limited warranty against manufacturing defects to ensure the highest quality for our customers.